Are you a job candidate and an employer asked you to complete your Plum Profile? Or maybe you already have a Plum Profile and an employer is asking you to share it with them? Below you will find helpful links to address all your questions!
To start
Plum assessment and job application process
- Is the assessment timed?
- How can I find and manage my language settings in Plum?
- The Job I applied to does not appear on my Applied Page, or a different Job Title appears
- How do I share my existing Plum Profile for a new job application (link my results)?
- The employer cannot see my results because I used a different email address for Plum
- How do I know if my application was successfully submitted?
- If you require an accommodation to complete the Discovery Survey, please contact support at help@plum.io
My Plum account
- How do I link my Plum Profile to my other Plum account/email address?
- How can I change my Plum account email address?
- I already took the assessment. Do I need to retake it or can I submit my existing Profile for a new application?
- Can I re-do the assessment?
Technical issues
- I am having technical issues with Plum (General Troubleshooting)
- Login Issues
- How can I reset or change my password?
- I can't change my answer to the question
- I can't move/drag the puzzle piece
- I can't get to the next question / I can't click Next
More helpful articles
If you would like to connect with the Plum technical team, click on the "Help" button on the bottom right of the FAQ page.