Resolving Time Zone and Clock Issues

If you're experiencing unexpected logouts or session timeouts in Plum, it might be due to time zone or clock synchronization problems. Here's a quick guide to fix these issues:

  1. Check Your Time Zone
    Ensure your computer's time zone is set correctly to your location.

  2. Sync Your Clock
    Sync your computer's clock with an internet time server.

  3. Clear Browser Cache and Cookies
    Clear your browser's cache and cookies, then restart and log in.

  4. Keep Software Updated
    Keep your operating system and browser updated for the latest fixes.

If problems persist, contact Plum's Customer Support team at help@plum.io.

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