If you're experiencing unexpected logouts or session timeouts in Plum, it might be due to time zone or clock synchronization problems. Here's a quick guide to fix these issues:
-
Check Your Time Zone
Ensure your computer's time zone is set correctly to your location. -
Sync Your Clock
Sync your computer's clock with an internet time server. -
Clear Browser Cache and Cookies
Clear your browser's cache and cookies, then restart and log in. -
Keep Software Updated
Keep your operating system and browser updated for the latest fixes.
If problems persist, contact Plum's Customer Support team at help@plum.io.
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