What is Conflict Resolution?

Conflict resolution is the ability to bring others together to resolve conflict and reconcile differences.

Someone who is high in this Talent is able to:

• Deal with a variety of perspectives and competing goals
• Find agreeable solutions for all parties involved, through civil discussion
• Separate personal from professional conflict

Conflict Resolution includes the competencies:

• Engaging in Dialogue: Tackling conflict by facilitating discussions, asking questions, and listening without interruption.
• Finding Compromises and Solutions: Reaching mutually agreeable solutions by seeking creative options, negotiating, and building consensus.
• Understanding Multiple Perspectives: Seeking, examining, and accepting other viewpoints.