What is Conflict Resolution?

Conflict resolution is the ability to bring others together to resolve conflict and reconcile differences.

Someone who is high in this Talent is able to:

  • Deal with a variety of perspectives and competing goals
  • Find agreeable solutions for all parties involved, through civil discussion
  • Separate personal from professional conflict

Conflict Resolution includes the competencies:

  • Engaging in Dialogue: Tackling conflict by facilitating discussions, asking questions, and listening without interruption.
  • Finding Compromises and Solutions: Reaching mutually agreeable solutions by seeking creative options, negotiating, and building consensus.
  • Understanding Multiple Perspectives: Seeking, examining, and accepting other viewpoints.

Related to

Was this article helpful?

Have more questions? Submit a request